I heard a good talk from Marcus Birkl (Siemens) this morning. Some great statistics:
* 41% of employees operate away from their desks (Yankee Group);
* 33% of mobile calls originate within the enterprise's premises (Frost & Sullivan).
He talked about convenience causing more mobile than deskphone calls. This made me think that convenience leads naturally to wireless connectivity & unified communications on one device. In turn this means more convergence of services onto all singing & dancing hardware devices.
For voice, this probably means being reachable on a single corporate number, and using VoIP on the mobile phone (with gives a bonus of reducing roaming charges when abroad).
I'll keep looking for a decent VoIP client for my mobile then!
Thursday, 22 May 2008
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