Who is on the phone right now?

As a VoIP Advantage user we are now able to let you know from your desk if a colleague is on the phone.

The Busy Light Fields (BLF) shows you the status of your colleagues' phonelines via the lights on your desk phone. Letting you see, quickly and easily, if they are on the phone, or if they have an incoming call from a glance at the lights on your desk phone.

This feature is great for businesses with remote workers or large offices as a brief look at your desk phone is all you need to tell if someone is busy. It is also useful when transferring calls, as you know the call won't go straight to voicemail thanks to the lights on your phone.

Busy lights now work with Snom, Grandstream and Yealink desk phones, which are all available to purchase through your VoIP Advantage account (in the control panel).

Contact us if you would like help setting up this feature, or visit the wiki at http://voipadvantage.wetpaint.com/page/Presence+%2F+Busy+Lamp#